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Full-stack developer2025

Complaint Management System

A modern complaint management platform with authentication, role-based access control, and real-time complaint tracking.

React NativeExpressTypeScriptPrisma
Complaint Management System preview

Overview

A full-stack complaint management system built to help organizations collect, route, and resolve customer complaints efficiently. The platform supports role-based dashboards for admins and staff, structured complaint workflows, and a mobile-friendly experience for field teams.

Highlights

  • Secure authentication with role-based access control
  • Real-time complaint status tracking and updates
  • Admin dashboard for monitoring and resolving issues
  • Mobile app experience built with React Native
  • REST API backend with structured database models